OPRIME OFFICIAL POLICY

Privacy Policy

This Privacy Policy describes how OPrime collects, uses, stores, and protects your personal information when you use our app and web services.

1. Information We Collect

Personal & Account Information: Full Name, Phone Number, Email Address, and encrypted account security PIN/Password created during registration.
Virtual Account & Wallet Transaction Data: Dedicated Virtual Bank Account numbers generated for wallet funding, wallet balance history, purchase logs, and transaction receipts. (Note: We do NOT store or collect private debit card numbers or bank credentials; card payments are processed directly by PCI-DSS compliant payment partners like Monnify and Paystack).
Utility & Beneficiary Service Data: Recipient phone numbers for airtime/data top-ups, electricity meter numbers, and Cable TV smartcard numbers provided to fulfill your orders.
Optional Media & Contacts Access: Profile photos (if uploaded or taken via camera) and contacts selected from your device address book (if you choose to use the phonebook picker for quick top-up).
Local Biometric Security: Face ID, Touch ID, or Fingerprint authentication data used for quick app unlock is processed strictly on your local device hardware and is NEVER stored or sent to OPrime servers.
Device & Technical Analytics: Firebase Push Notification tokens, IP address, device model, operating system version, and app performance logs for security and notifications.

Fulfilling Virtual Top-Up (VTU) orders (Data bundles, Airtime, Electricity tokens, Cable TV subscriptions, and Education exam pins).
Generating dedicated virtual bank accounts for automated, instant wallet funding.
Sending push notifications and instant transaction alerts for account activity.
Detecting and preventing fraudulent transactions to safeguard your wallet security.
Providing dedicated customer support via email (theoprimeapp@gmail.com) and phone (+2348153122362).

Firebase (Google): User authentication, encrypted database storage, and push notifications.
Payment Gateways (Paystack, Monnify, Wema Bank): Processing card payments and virtual account funding.
Telecoms & Utilities (MTN, Airtel, Glo, 9mobile, DISCOs, DSTV, GOtv): Delivering requested services.

You have the right to request deletion of your OPrime account and associated personal data at any time.
To request account deletion, send an email to theoprimeapp@gmail.com with the subject line "Delete my OPrime account".
Include your registered phone number or email address in the deletion request.
Certain financial transaction records may be retained as required by law and Nigeria Data Protection Regulations (NDPR).

For any privacy questions or account deletion requests, reach out to us: